Visit our Helpdesk
Visit our Helpdesk
Welcome to Empire Medals — where every medal tells a story, and every story deserves to shine.
We're a small, family-run business with a big passion for honouring service, history, and the people behind the medals. Whether you're commemorating a loved one’s bravery, preserving your own achievements, or simply tired of seeing medals tucked away in drawers — you’re in the right place.
Founder & Creative Director
Kevin is the founder of Empire Medals and the original medal mounter. He oversees design, production and quality, ensuring every display meets the highest standards. When not in the workshop, he's busy with two kids and two very vocal dogs.
General Manager
Eve keeps Empire Medals running smoothly, overseeing daily operations, workflows and production. She supports the team, maintains high standards, and ensures every order is completed with care, efficiency and attention to detail.
Customer Experience Manager
Becki is our Customer Experience Manager, ensuring every order is handled with care from start to finish. From special requests to customer support, her friendly approach makes every experience smooth, personal and memorable.
Embroidery Team Leader
Tanya is a skilled medal mounter who brings service stories to life through expert craftsmanship. With meticulous attention to detail, she ensures every ribbon and display is mounted with precision and pride.
Design Lead
Daniella creates the custom designs behind our medal displays, combining creativity with precision. Her eye for detail ensures every layout honours achievement, heritage and personal stories with timeless style.
Medal Mounting Specialist
Tui is a talented medal mounter whose precision and attention to detail ensure every display is beautifully finished. Her craftsmanship helps create lasting tributes to service and achievement.
Production and Fulfilment Specialist
Taylor helps bring personalised products to life, managing production, sublimation printing and engraving with precision. Her attention to detail and organised approach ensure every order is finished to the highest standard.
Production and Fulfilment Specialist
Lexie helps turn customer orders into beautifully finished products, overseeing order processing, printing and engraving with precision. Her attention to detail ensures every personalised item meets our high standards.
Marketing & Customer Experience Specialist
Ruth leads marketing and customer experience at Not Just A Print, creating engaging content and ensuring every customer journey is smooth, personal and memorable - with her two pugs never far away.
Framer
With expert craftsmanship and meticulous attention to detail, our Master Framer transforms finished displays into lasting keepsakes, ensuring every piece is beautifully presented and protected.
Office Dog & Chief Happiness Officer
Sausage also serves as our in-house model, proudly showcasing our dog bandanas with effortless charm. Always camera-ready and tail-wag approved, Sausage makes sure every design passes the all-important comfort, style, and cuteness test.